Process-Oriented Knowledge Management Systems Based on KM-Services: The PROMOTE® Approach
PAKM '02 Proceedings of the 4th International Conference on Practical Aspects of Knowledge Management
E-government readiness: from the design table to the grass roots
Proceedings of the 1st international conference on Theory and practice of electronic governance
From the bricks to the clicks: knowledge management in e-government
Proceedings of the 2nd International Conference on Interaction Sciences: Information Technology, Culture and Human
A process for delivering information just in time
WM'05 Proceedings of the Third Biennial conference on Professional Knowledge Management
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As the processes in e-government are diversified and complex the need for an appropriate knowledge management strategy for governmental employees and citizens as well arises. In this paper an approach is introduced how to define and implement a process-based knowledge management tool which takes e-government processes and transform them into valuable knowledge measures.