Reward System for Completing FAQs

Authors:
Araceli Moreno;Josep Lluis de la Rosa;Boleslaw K. Szymanski;José Moisés Barcenas
Affiliations:
Universidad Autónoma de Tamaulipas;University of Girona;Rensselaer Polytechnic Institute (RPI);Universidad Autónoma de Tamaulipas
Venue:
Proceedings of the 2009 conference on Artificial Intelligence Research and Development: Proceedings of the 12th International Conference of the Catalan Association for Artificial Intelligence
Year:
2009

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Abstract

The creation of Answer Communities around a FAQs Site is proposed to speed up the process of answering questions. Our approach combines long-term and short-term rewards. Long-term rewards are found to boost participation, motivating users to complete FAQs with proper answers faster.