Survey measures for evaluation of cognitive assistants

  • Authors:
  • Aaron Steinfeld;Pablo-Alejandro Quinones;John Zimmerman;S. Rachael Bennett;Dan Siewiorek

  • Affiliations:
  • Carnegie Mellon University, Pittsburgh, PA;Carnegie Mellon University, Pittsburgh, PA;Carnegie Mellon University, Pittsburgh, PA;Carnegie Mellon University, Pittsburgh, PA;Carnegie Mellon University, Pittsburgh, PA

  • Venue:
  • PerMIS '07 Proceedings of the 2007 Workshop on Performance Metrics for Intelligent Systems
  • Year:
  • 2007

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Abstract

A survey designed to measure subject perception of benefit, ease of use, usefulness, collaboration, disorientation, flow, and assistance was used to evaluate two releases of an integrated machine learning cognitive assistance system. The design and validity of this evaluation survey is discussed in the context of an information overload experiment.