Email overload: exploring personal information management of email
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A scalability analysis of classifiers in text categorization
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What a to-do: studies of task management towards the design of a personal task list manager
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Citrine: providing intelligent copy-and-paste
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Robustness of adaptive filtering methods in a cross-benchmark evaluation
Proceedings of the 28th annual international ACM SIGIR conference on Research and development in information retrieval
Email in personal information management
Communications of the ACM - Personal information management
Vio: a mixed-initiative approach to learning and automating procedural update tasks
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Quality versus quantity: e-mail-centric task management and its relation with overload
Human-Computer Interaction
RADAR: a personal assistant that learns to reduce email overload
AAAI'08 Proceedings of the 23rd national conference on Artificial intelligence - Volume 3
Evaluation of an integrated multi-task machine learning system with humans in the loop
PerMIS '07 Proceedings of the 2007 Workshop on Performance Metrics for Intelligent Systems
Survey measures for evaluation of cognitive assistants
PerMIS '07 Proceedings of the 2007 Workshop on Performance Metrics for Intelligent Systems
Summarizing non-textual events with a 'briefing' focus
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UAI'99 Proceedings of the Fifteenth conference on Uncertainty in artificial intelligence
Marker-Passing inference in the scone knowledge-base system
KSEM'06 Proceedings of the First international conference on Knowledge Science, Engineering and Management
Information at your fingertips: contextual IR in enterprise email
Proceedings of the 16th international conference on Intelligent user interfaces
Want world domination? win at risk!: matching to-do items with how-tos from the web
Proceedings of the 16th international conference on Intelligent user interfaces
A rule engine for relevance assessment in a contextualized information delivery system
Proceedings of the 16th international conference on Intelligent user interfaces
Using decision-theoretic experience sampling to build personalized mobile phone interruption models
Pervasive'11 Proceedings of the 9th international conference on Pervasive computing
Capturing Common Knowledge about Tasks: Intelligent Assistance for To-Do Lists
ACM Transactions on Interactive Intelligent Systems (TiiS) - Special Issue on Common Sense for Interactive Systems
EmailValet: managing email overload through private, accountable crowdsourcing
Proceedings of the 2013 conference on Computer supported cooperative work
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RADAR is a multiagent system with a mixed-initiative user interface designed to help office workers cope with email overload. RADAR agents observe experts to learn models of their strategies and then use the models to assist other people who are working on similar tasks. The agents' assistance helps a person to transition from the normal email-centric workflow to a more efficient task-centric workflow. The Email Classifier learns to identify tasks contained within emails and then inspects new emails for similar tasks. A novel task-management user interface displays the found tasks in a to-do list, which has integrated support for performing the tasks. The Multitask Coordination Assistant learns a model of the order in which experts perform tasks and then suggests a schedule to other people who are working on similar tasks. A novel Progress Bar displays the suggested schedule of incomplete tasks as well as the completed tasks. A large evaluation demonstrated that novice users confronted with an email overload test performed significantly better (a 37% better overall score with a factor of four fewer errors) when assisted by the RADAR agents.