Business-oriented resource management policies for e-commerce servers
Performance Evaluation - Special issue on internet performance modelling
On maximizing service-level-agreement profits
Proceedings of the 3rd ACM conference on Electronic Commerce
Preserving QoS of e-commerce sites through self-tuning: a performance model approach
Proceedings of the 3rd ACM conference on Electronic Commerce
A cost-oriented methodology for the design of web based IT architectures
Proceedings of the 2002 ACM symposium on Applied computing
Service Level Management for Enterprise Networks
Service Level Management for Enterprise Networks
Probability and Statistics with Reliability, Queuing and Computer Science Applications
Probability and Statistics with Reliability, Queuing and Computer Science Applications
Scaling for E Business: Technologies, Models, Performance, and Capacity Planning
Scaling for E Business: Technologies, Models, Performance, and Capacity Planning
SLAng: A Language for Defining Service Level Agreements
FTDCS '03 Proceedings of the The Ninth IEEE Workshop on Future Trends of Distributed Computing Systems
IT Outsourcing Contracts: Practical Implications of the Incomplete Contract Theory
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 8 - Volume 8
A hierarchical and multiscale approach to analyze E-business workloads
Performance Evaluation
A cost-oriented approach for infrastructural design
Proceedings of the 2004 ACM symposium on Applied computing
Performance by Design: Computer Capacity Planning By Example
Performance by Design: Computer Capacity Planning By Example
Utility computing SLA management based upon business objectives
IBM Systems Journal
Autonomic Self-Optimization According to Business Objectives
ICAC '04 Proceedings of the First International Conference on Autonomic Computing
Optimal Design of E-Commerce Site Infrastructure from a Business Perspective
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 08
SLA design from a business perspective
DSOM'05 Proceedings of the 16th IFIP/IEEE Ambient Networks international conference on Distributed Systems: operations and Management
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A methodology for designing data center infrastructure for Information Technology (IT) services is developed. The main departure from existing methodologies is that it evaluates and compares alternative designs using business metrics rather than purely technical metrics. Specifically, the methodology evaluates the business impact (financial loss) imposed by imperfect infrastructure. The methodology provides the optimal infrastructure that minimizes the sum of provisioning costs and business losses incurred during failures and performance degradations. Several full numerical example scenarios are provided and results are analyzed. The use of the method for dynamically provisioning an adaptive infrastructure is briefly discussed.