The media equation: how people treat computers, television, and new media like real people and places
Increasing the opportunities for aging in place
CUU '00 Proceedings on the 2000 conference on Universal Usability
Designing social presence of social actors in human computer interaction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Experiences with a mobile robotic guide for the elderly
Eighteenth national conference on Artificial intelligence
Care-O-bot II—Development of a Next Generation Robotic Home Assistant
Autonomous Robots
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Robotic products to assist the aging population
interactions - Robots!
interactions - Robots!
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International Journal of Human-Computer Studies - Special issue: Subtle expressivity for characters and robots
Establishing and maintaining long-term human-computer relationships
ACM Transactions on Computer-Human Interaction (TOCHI)
Assistive robotics and an ecology of elders living independently in their homes
Human-Computer Interaction
Assessing the effects of building social intelligence in a robotic interface for the home
Interacting with Computers
From embodied to socially embedded agents - Implications for interaction-aware robots
Cognitive Systems Research
Mobile remote presence systems for older adults: acceptance, benefits, and concerns
Proceedings of the 6th international conference on Human-robot interaction
Wizard of Oz experiments and companion dialogues
BCS '10 Proceedings of the 24th BCS Interaction Specialist Group Conference
Touch versus in-air hand gestures: evaluating the acceptance by seniors of human-robot interaction
AmI'11 Proceedings of the Second international conference on Ambient Intelligence
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Personal robots and screen agents can be equipped with social abilities to facilitate interaction. This paper describes our research on the influence of these abilities on elderly user's acceptance of such a system. Experiments were set up in eldercare institutions where a robotic and screen agent with simulated conversational capabilities were used in a Wizard of Oz experiment. Both agents were used with two conditions: a more socially communicative (the agent made use of a larger set of social abilities in interaction) and a less socially communicative interface. Results show that participants who were confronted with the more socially communicative version of the robotic agent felt more comfortable and were more expressive in communicating with it. This suggests that the more socially communicative condition would be more likely to be accepted as a conversational partner. This effect was less strong however, with the screen agent, suggesting that embodiment plays a role in this. Furthermore, results did show a correlation between social abilities as perceived by participants and some aspects of technology acceptance for both systems, but this did not relate to the more and less socially communicative conditions. Evaluating the experiments and specifically the use of our acceptance model we suggest that this particular context of robotic and screen agents for elderly users requires the development of a more appropriate acceptance model which not only features technology acceptance, but also conversational acceptance.