Towards model based prediction of human error rates in interactive systems
AUIC '01 Proceedings of the 2nd Australasian conference on User interface
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Towards a semio-cognitive theory of Human-Computer Interaction
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Modeling the Human in Human Factors
SAFECOMP '01 Proceedings of the 20th International Conference on Computer Safety, Reliability and Security
Towards a User-Friendly Design and Verification Environment
SEW '02 Proceedings of the 27th Annual NASA Goddard Software Engineering Workshop (SEW-27'02)
Human-Computer Interaction (3rd Edition)
Human-Computer Interaction (3rd Edition)
Interaction Design: Beyond Human Computer Interaction
Interaction Design: Beyond Human Computer Interaction
A Cognitive Map of People's Online Risk Perceptions and Attitudes: An Empirical Study
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
EPCE'07 Proceedings of the 7th international conference on Engineering psychology and cognitive ergonomics
Human activity modeling for systems design: a trans-disciplinary and empirical approach
EPCE'07 Proceedings of the 7th international conference on Engineering psychology and cognitive ergonomics
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Reflective approach for systematic analysis of risks due to human factors in decision support systems for illstructured situations is proposed. This approach allows considering not only and not so much the content of the process of new knowledge generation by means of computer-aided technology, but also various roles of people involved in this process, with their cognitive means and cognitive transformations of knowledge. During several years the proposed approach has been verified and refined while solving real-world and experimental problems, mainly with modeling problem situations by formal means of cognitive maps. That enabled disclosing a number of risk factors practically significant in decision support systems for ill-structured situations, those stemming both from decision-making personnel and computer-aided technology designers.