The computer and the mind: an introduction to cognitive science
The computer and the mind: an introduction to cognitive science
Tentative steps toward a development method for interfering programs
ACM Transactions on Programming Languages and Systems (TOPLAS)
The GOMS family of user interface analysis techniques: comparison and contrast
ACM Transactions on Computer-Human Interaction (TOCHI)
Supporting cognitive models as users
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering
Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Mental models and the control of action in complex environments
Selected papers of the 6th Interdisciplinary Workshop on Informatics and Psychology: Mental Models and Human-Computer Interaction 1
Limits in modelling evolving computer-based systems
Proceedings of the 2002 ACM symposium on Applied computing
A Rigorous View of Mode Confusion
SAFECOMP '02 Proceedings of the 21st International Conference on Computer Safety, Reliability and Security
When mental models go wrong: co-occurrences in dynamic, critical systems
International Journal of Human-Computer Studies
HSI'09 Proceedings of the 2nd conference on Human System Interactions
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Human operators use mental models to guide their interaction with automated systems.We can "model the human" by constructing explicit descriptions of plausible mental models. Using mechanized formal methods, we can then calculate divergences between the actual system behavior and that suggested by the mental model. These divergences indicate possible automation surprises and other human factors problems and suggest places where the design should be improved.