Optimal aggregation algorithms for middleware
PODS '01 Proceedings of the twentieth ACM SIGMOD-SIGACT-SIGART symposium on Principles of database systems
NLDB '02 Proceedings of the 6th International Conference on Applications of Natural Language to Information Systems-Revised Papers
Omnibase: Uniform Access to Heterogeneous Data for Question Answering
NLDB '02 Proceedings of the 6th International Conference on Applications of Natural Language to Information Systems-Revised Papers
Bitext maps and alignment via pattern recognition
Computational Linguistics
Mobile search with text messages: designing the user experience for google SMS
CHI '05 Extended Abstracts on Human Factors in Computing Systems
A phrase-based statistical model for SMS text normalization
COLING-ACL '06 Proceedings of the COLING/ACL on Main conference poster sessions
Language Models for Handwritten Short Message Services
ICDAR '07 Proceedings of the Ninth International Conference on Document Analysis and Recognition - Volume 01
Question Similarity Calculation for FAQ Answering
SKG '07 Proceedings of the Third International Conference on Semantics, Knowledge and Grid
SMS based natural language interface to yellow pages directory
Mobility '07 Proceedings of the 4th international conference on mobile technology, applications, and systems and the 1st international symposium on Computer human interaction in mobile technology
Unsupervised learning of multilingual short message service (SMS) dialect from noisy examples
Proceedings of the second workshop on Analytics for noisy unstructured text data
Normalizing SMS: are two metaphors better than one?
COLING '08 Proceedings of the 22nd International Conference on Computational Linguistics - Volume 1
A survey of types of text noise and techniques to handle noisy text
Proceedings of The Third Workshop on Analytics for Noisy Unstructured Text Data
Handling noisy queries in cross language FAQ retrieval
EMNLP '10 Proceedings of the 2010 Conference on Empirical Methods in Natural Language Processing
AND '10 Proceedings of the fourth workshop on Analytics for noisy unstructured text data
Unsupervised cleansing of noisy text
COLING '10 Proceedings of the 23rd International Conference on Computational Linguistics: Posters
Topics as contextual indicators for word choice in SMS conversations
SIGDIAL '11 Proceedings of the SIGDIAL 2011 Conference
Proceedings of the International Conference on Advances in Computing, Communications and Informatics
A machine-translation method for normalization of SMS
MCPR'12 Proceedings of the 4th Mexican conference on Pattern Recognition
On the effect of stopword removal for SMS-Based FAQ retrieval
NLDB'12 Proceedings of the 17th international conference on Applications of Natural Language Processing and Information Systems
Evaluating bad query abandonment in an iterative SMS-based FAQ retrieval system
Proceedings of the 10th Conference on Open Research Areas in Information Retrieval
Hi-index | 0.00 |
Short Messaging Service (SMS) is popularly used to provide information access to people on the move. This has resulted in the growth of SMS based Question Answering (QA) services. However automatically handling SMS questions poses significant challenges due to the inherent noise in SMS questions. In this work we present an automatic FAQ-based question answering system for SMS users. We handle the noise in a SMS query by formulating the query similarity over FAQ questions as a combinatorial search problem. The search space consists of combinations of all possible dictionary variations of tokens in the noisy query. We present an efficient search algorithm that does not require any training data or SMS normalization and can handle semantic variations in question formulation. We demonstrate the effectiveness of our approach on two reallife datasets.