Modeling the user in natural language systems
Computational Linguistics - Special issue on user modeling
Learning users' interests by unobtrusively observing their normal behavior
Proceedings of the 5th international conference on Intelligent user interfaces
Empirical Evaluation of User Models and User-Adapted Systems
User Modeling and User-Adapted Interaction
Adaptive interfaces and agents
The human-computer interaction handbook
KnowledgeTree: a distributed architecture for adaptive e-learning
Proceedings of the 13th international World Wide Web conference on Alternate track papers & posters
Personalization in distributed e-learning environments
Proceedings of the 13th international World Wide Web conference on Alternate track papers & posters
Respecting Users' Individual Privacy Constraints in Web Personalization
UM '07 Proceedings of the 11th international conference on User Modeling
Knowledge Services for Work-Integrated Learning
EC-TEL '08 Proceedings of the 3rd European conference on Technology Enhanced Learning: Times of Convergence: Technologies Across Learning Contexts
ISWC '08 Proceedings of the 7th International Conference on The Semantic Web
EC-TEL'07 Proceedings of the Second European conference on Technology Enhanced Learning: creating new learning experiences on a global scale
Providing varying degrees of guidance for work-integrated learning
EC-TEL'10 Proceedings of the 5th European conference on Technology enhanced learning conference on Sustaining TEL: from innovation to learning and practice
Studying the factors influencing automatic user task detection on the computer desktop
EC-TEL'10 Proceedings of the 5th European conference on Technology enhanced learning conference on Sustaining TEL: from innovation to learning and practice
iAPOSDLE - an approach to mobile work-integrated learning
EC-TEL'10 Proceedings of the 5th European conference on Technology enhanced learning conference on Sustaining TEL: from innovation to learning and practice
A user modeling approach to support knowledge work in socio-computational systems
UMAP'11 Proceedings of the 19th international conference on User modeling, adaption, and personalization
QuizMap: open social student modeling and adaptive navigation support with TreeMaps
EC-TEL'11 Proceedings of the 6th European conference on Technology enhanced learning: towards ubiquitous learning
Scaffolding self-directed learning with personalized learning goal recommendations
UMAP'10 Proceedings of the 18th international conference on User Modeling, Adaptation, and Personalization
Seeing what the system thinks you know: visualizing evidence in an open learner model
Proceedings of the 2nd International Conference on Learning Analytics and Knowledge
Whispering interactions to the end user using rules
RuleML'12 Proceedings of the 6th international conference on Rules on the Web: research and applications
Motivational social visualizations for personalized e-learning
EC-TEL'12 Proceedings of the 7th European conference on Technology Enhanced Learning
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Work-integrated learning (WIL) poses unique challenges for user model design: on the one hand users' knowledge levels need to be determined based on their work activities --- testing is not a viable option; on the other hand users do interact with a multitude of different work applications --- there is no central learning system. This contribution introduces a user model and corresponding services (based on SOA) geared to enable unobtrusive adaptability within WIL environments. Our hybrid user model services interpret usage data in the context of enterprise models (semantic approaches) and utilize heuristics (scruffy approaches) in order to determine knowledge levels, identify subject matter experts, etc. We give an overview of different types of user model services (logging, production, inference, control), provide a reference implementation within the APOSDLE project, and discuss early evaluation results.