A Model for Software Development Effort and Cost Estimation
IEEE Transactions on Software Engineering
Automating the Change Management Process with Electronic Contracts
CECW '05 Proceedings of the Seventh IEEE International Conference on E-Commerce Technology Workshops
A Systematic Review of Software Development Cost Estimation Studies
IEEE Transactions on Software Engineering
Activity-Based Scheduling of IT Changes
AIMS '07 Proceedings of the 1st international conference on Autonomous Infrastructure, Management and Security: Inter-Domain Management
A Runtime Constraint-Aware Solution for Automated Refinement of IT Change Plans
DSOM '08 Proceedings of the 19th IFIP/IEEE international workshop on Distributed Systems: Operations and Management: Managing Large-Scale Service Deployment
Using strategy trees in change management in clouds
Proceedings of the 7th International Conference on Network and Services Management
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Change planning represents a key element for the operation and management of Information Technology infrastructures and services. Its scope ranges from the high level design of a change request to the generation, either manually or automatically, of detailed plans that, if executed, will perform the requested changes (e.g. , modification of network device settings and deployment of new services). A fundamental problem is that, although correct, such detailed plans may not be necessarily aligned with the requirements defined in the business level (e.g. , minimization of the downtime of a given service). To overcome this problem, in this paper we propose a solution for the alignment of change plans with business objectives/constraints. The solution is analyzed experimentally through a prototypical implementation of a decision support system called ChangeAdvisor , which helps operators to understand the trade-offs between alternative change designs.