Designing Interactive Speech Systems: From First Ideas to User Testing
Designing Interactive Speech Systems: From First Ideas to User Testing
Interaction Design
Designing and Evaluating an Adaptive Spoken Dialogue System
User Modeling and User-Adapted Interaction
Usability issues in spoken dialogue systems
Natural Language Engineering
Towards developing general models of usability with PARADISE
Natural Language Engineering
Voice User Interface Design
Usability evaluation in spoken language dialogue systems
ELDS '01 Proceedings of the workshop on Evaluation for Language and Dialogue Systems - Volume 9
The PARADISE Evaluation Framework: Issues and Findings
Computational Linguistics
Advances in Natural Multimodal Dialogue Systems (Text, Speech and Language Technology)
Advances in Natural Multimodal Dialogue Systems (Text, Speech and Language Technology)
Handbook of Usability TestingXXX: Howto Plan, Design, and Conduct Effective Tests
Handbook of Usability TestingXXX: Howto Plan, Design, and Conduct Effective Tests
Hi-index | 0.00 |
Usability is a fundamental requirement for natural language interfaces. Usability evaluation reflects the impact of the interface and the acceptance from the users. This work examines the potential of usability evaluation in terms of issues and methodologies for spoken dialogue interfaces along with the appropriate designer-needs analysis. It unfolds the perspective to the usability integration in the spoken language interface design lifecycle and provides a framework description for creating and testing usable content and applications for conversational interfaces. Main concerns include the problem identification of design issues for usability design and evaluation, the use of customer experience for the design of voice interfaces and dialogue, and the problems that arise from real-life deployment. Moreover it presents a real-life paradigm of a hands-on approach for applying usability methodologies in a spoken dialogue application environment to compare against a DTMF approach. Finally, the scope and interpretation of results from both the designer and the user standpoint of usability evaluation are discussed.