Enumerating mobile enterprise complexity 21 complexity factors to enhance the design process

  • Authors:
  • Ashraf Gaffar

  • Affiliations:
  • SAP Labs Canada

  • Venue:
  • CASCON '09 Proceedings of the 2009 Conference of the Center for Advanced Studies on Collaborative Research
  • Year:
  • 2009

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Abstract

Mobilizing business process can increase the efficiency of business tasks completion by allowing ubiquitous access to the enterprise. However, we often tend to just replicate parts of enterprise applications on mobile devices without deep considerations of actual power and limitations of mobile environment. This approach has often resulted in serious escalations or even failure of enterprise mobile applications. In this paper, we shed some light on different aspects of complexity in enterprise applications, especially from a mobile application perspective. A good design will strike a balance between those --and other- complexity factors rather than attempting to include all of them in a mobile application. Our goal is to help mobile application designers create a "genuine mobile" application rather than a "replica of a desktop".