The spatial metaphor for user interfaces: experimental tests of reference by location versus name
ACM Transactions on Information Systems (TOIS)
A “pile” metaphor for supporting casual organization of information
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Context as a factor in personal information management systems
Journal of the American Society for Information Science
How do people organize their desks?: Implications for the design of office information systems
ACM Transactions on Information Systems (TOIS)
The character, value, and management of personal paper archives
ACM Transactions on Computer-Human Interaction (TOCHI)
The Myth of the Paperless Office
The Myth of the Paperless Office
Human-Computer Interaction: Developing Effective Organizational Information Systems
Human-Computer Interaction: Developing Effective Organizational Information Systems
Leveraging passive paper piles to active objects in personal knowledge spaces
WM'05 Proceedings of the Third Biennial conference on Professional Knowledge Management
Proceedings of the 24th Australian Computer-Human Interaction Conference
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This paper outlines early results from ethnographic research examining the ways people organise and manage their personal documents in an office, with a focus on people who engage in piling. The study encompassed in-depth interview data, questionnaire data and explorations of technology prototypes with participants. We build upon existing personal information management (PIM) research and develop a framework to encompass the real world of paper document management. In this paper, we highlight the challenges of being a piler, and suggest how they might be remedied or alleviated through design considerations for future support systems.