Context-Aware, Proactive Delivery of Task-Specific Information: The KnowMore Project
Information Systems Frontiers
Workflow Context as a Means for Intelligent Information Support
CONTEXT '01 Proceedings of the Third International and Interdisciplinary Conference on Modeling and Using Context
Weakly-structured Workflows for Knowledge-intensive Tasks: An Experimental Evaluation
WETICE '03 Proceedings of the Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises
A context model for personal knowledge management applications
MRC'05 Proceedings of the Second international conference on Modeling and Retrieval of Context
The pile of least effort: supporting lived document management practices
OZCHI '09 Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
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Office workers tend to produce paper piles of documents to read or to process sometime later. The information contained in these piles is often lost if it is not transferred to electronic format and connected to knowledge structures. Information that is not part of the knowledge worker’s electronic information space is frequently overlooked because it is not proactively provided during actual processes or tasks he is involved in. This paper presents a novel prototype for an intelligent office appliance, which results from an integration of three state-of-the-art office applications/appliances: a workflow system, a document classification system, and a multi-functional peripheral. The resulting system allows for leveraging an office worker’s papers to her personal knowledge space in order to realize a pro-active and context-sensitive information support within knowledge-intensive tasks and processes.