“I'll get that off the audio”: a case study of salvaging multimedia meeting records
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Usage patterns of collaborative tagging systems
Journal of Information Science
HT06, tagging paper, taxonomy, Flickr, academic article, to read
Proceedings of the seventeenth conference on Hypertext and hypermedia
Designing for persistent audio conversations in the enterprise
Proceedings of the 2007 conference on Designing for User eXperiences
Social summarization: does social feedback improve access to speech data?
Proceedings of the 2008 ACM conference on Computer supported cooperative work
In case you missed it: benefits of attendee-shared annotations for non-attendees of remote meetings
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Instant annotation: early design experiences in supporting cross-cultural group chat
Proceedings of the 30th ACM international conference on Design of communication
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This paper describes preliminary findings related to a system for "live" collaborative tagging of enterprise meetings taking place on an audio bridge between distributed participants. Participants can apply tags to different points of the interaction as it is ongoing and can see, in near real-time, the "flow" of tags as they are being contributed. Two novel types of tags are proposed: "deep tags" that apply to a portion of the interaction and "instant tags" that apply to an instant of the interaction. Our system is being used by enterprise users and we analyze a corpus of 737 live-tags collected from 16 conversations that took place over several months. We found that the live-tags for audio have slightly different characteristics from Web 2.0 tags: they are longer and confer affordances on the audio like description and summarization. Some observations on the "cognitive cost" of live-tagging are offered.