New community networks: wired for change
New community networks: wired for change
The effectiveness of the electronic city metaphor for organizing the menus of free-nets
Journal of the American Society for Information Science
Analysis of a very large web search engine query log
ACM SIGIR Forum
The future of community networks
Community networks (2nd ed.)
Journal of the American Society for Information Science
Searching the Web: the public and their queries
Journal of the American Society for Information Science and Technology
Subject categorization of query terms for exploring Web users' search interests
Journal of the American Society for Information Science and Technology
Mining longitudinal web queries: trends and patterns
Journal of the American Society for Information Science and Technology
Online Community Information: Creating a Nexus at Your Library
Online Community Information: Creating a Nexus at Your Library
Journal of the American Society for Information Science and Technology
Analysis of the query logs of a web site search engine
Journal of the American Society for Information Science and Technology
In search of query patterns: a case study of a university OPAC
Information Processing and Management: an International Journal
Temporal analysis of a very large topically categorized Web query log
Journal of the American Society for Information Science and Technology
Determining the informational, navigational, and transactional intent of Web queries
Information Processing and Management: an International Journal
Visualization of health-subject analysis based on query term co-occurrences
Journal of the American Society for Information Science and Technology
Analysis of multiple query reformulations on the web: The interactive information retrieval context
Information Processing and Management: an International Journal
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This paper presents not only mycommunityinfo.ca (MCI) as an innovative World Wide Web (WWW)-based community information (CI) site, but also how its unique approach to facilitating online CI searching on the Web reveals through empirical data how people use such information and communication technologies (ICTs) to address their everyday information needs. The geographic focus for this study is on three communities in Southwestern Ontario. MCI collects unobtrusively query data that are logged daily from its own Web site, the Web sites of three municipal governments, and one municipal agency from this region. One year's worth of these data was supplied to determine the types of CI that are sought through Web searching. A content analysis of a large purposive sample of all of MCI's query data reveals more specific and diverse conceptual CI needs between and within communities than those reported in other studies employing different data collection methods. As a result, using a centralized approach to online CI access via the WWW by other CI providers such as the 211 network may be a disservice to its users. Additionally, the findings demonstrate how a thorough analysis of such data may improve the informational content and overall design of municipal government Web sites. The analysis of these data also has the potential of improving current CI taxonomies.