Of maps and scripts—the status of formal constructs in cooperative work
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
An Experimental Analysis of Undo in Ubiquitous Computing Environments
UIC '08 Proceedings of the 5th international conference on Ubiquitous Intelligence and Computing
A collaborative framework for unexpected exception handling
CRIWG'05 Proceedings of the 11th international conference on Groupware: design, Implementation, and Use
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Workflow Management Systems are one of the main technology for supporting Business Processes and they need to be as flexible as possible. One relevant issue arising from integration between WfMSs and corporate Information Systems is that of undo strategies, policies and mechanisms. In this paper the state of the art for the undo problem and the solution adopted in the framework of the MILANO Workflow Management System are presented.