Formats for user data in inclusive design

Authors:
Joy Goodman;Patrick Langdon;P. John Clarkson
Affiliations:
Engineering Design Centre, University of Cambridge, Cambridge, UK;Engineering Design Centre, University of Cambridge, Cambridge, UK;Engineering Design Centre, University of Cambridge, Cambridge, UK
Venue:
UAHCI'07 Proceedings of the 4th international conference on Universal access in human computer interaction: coping with diversity
Year:
2007

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Abstract

Although information about users is vitally important in inclusive design, its use is often limited. The literature suggests that this is, at least in part, due to the ways in which the information is provided, which do not always match designers' needs. We therefore conducted a study to discover the information formats that designers do and do not like and use. In this paper, we draw implications for the presentation of design information, suggesting that it should be quick and easy to find and use, visual and stimulating, flexible and open-ended, and relate clearly and concretely to design issues. We also propose two categorisations of information formats and types and discuss the suitability of some specific examples of types of user information.