Designing for international use (panel)
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Global-software development lifecycle: an exploratory study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Culture class vs. culture clash
interactions
Towards Effective Usability Evaluation in Asia: Cross-Cultural Differences
OZCHI '96 Proceedings of the 6th Australian Conference on Computer-Human Interaction (OZCHI '96)
Tips and tricks for a better international usability test
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Damaged merchandise? a review of experiments that compare usability evaluation methods
Human-Computer Interaction
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Cultural voice markers in speech-to-speech machine translation systems
Proceedings of the 2009 international workshop on Intercultural collaboration
Computers in Entertainment (CIE) - SPECIAL ISSUE: Media Arts and Games (Part II)
The Art of Cross-Cultural Design for Usability
UAHCI '09 Proceedings of the 5th International Conference on Universal Access in Human-Computer Interaction. Addressing Diversity. Part I: Held as Part of HCI International 2009
Cultural usability tests - how usability tests are not the same all over the world
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Comparing user and software information structures for compatibility
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Localising HCI practice for local needs
IHCI'10 Proceedings of the 2010 international conference on Interaction Design & International Development
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Cultural models in terms of the characteristics and content of folk theories and folk psychology have been important to social scientists for centuries. We suggest that they should be at the heart of the scientific study of human-computer interaction (HCI). The CULTUSAB project is conducting an in-depth investigation of the key dimensions of culture that affect usability testing situations, including language, power distance, and cognitive style. All phases of the usability test are being evaluated for cultural impact, including planning, conducting, and reporting results. Special attention is being focused on subject-evaluator communication and cultural bias in the test design and structure of the user interface being tested. Experiments are being replicated in three countries: Denmark, India and China. The research will result in new testing methods and guidelines that increase the validity of usability tests by avoiding cultural bias, and allow us to produce comparable results across different countries.