Relationship model in cultural usability testing

Authors:
Qingxin Shi;Torkil Clemmensen
Affiliations:
Department of Informatics, Copenhagen Business School, Denmark;Department of Informatics, Copenhagen Business School, Denmark
Venue:
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Year:
2007

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Abstract

Culture plays an important role in the global market today. It not only affects products, but also impacts on usability evaluation methods. In this paper we first introduce culture theories and two kinds of relationships in thinking aloud usability testing and then review previous research. Based on the discussion, we extract the potential factors which may influence cross-culture usability testing and then propose a relationship model. Finally, we discuss how the two thinking aloud approaches may be used in cross-culture usability testing.