A case study of open source software development: the Apache server
Proceedings of the 22nd international conference on Software engineering
On site: an “out-of-box” experience
Communications of the ACM
Usability Engineering
Human-Computer Interaction
Designing the User Interface: Strategies for Effective Human-Computer Interaction (4th Edition)
Designing the User Interface: Strategies for Effective Human-Computer Interaction (4th Edition)
Beyond usability: the OoBE dynamics of mobile data services markets
Personal and Ubiquitous Computing
Supporting a user facing a novel application: learnability in OOBE
Personal and Ubiquitous Computing
Human-Computer Interaction (3rd Edition)
Human-Computer Interaction (3rd Edition)
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This study addresses the Out-Of-Box Experience (OOBE) usability issues of Free and Open Source Software (F/OSS) considering outcomes of distributed development process and high number of available product choices. A methodology is presented, usability experiments are conducted and results are discussed. The objective was to determine key factors that affect usability of F/OSS during OOBE and first hours of use. We concluded that OOBE of F/OSS was significant in software usability perception and possible adoption. User experience, visible structure, consistency and functionality of the interface had significant impact on OOBE and first hours of use. Neither online support, nor product box appearance appeared as important.