Designing Web Usability: The Practice of Simplicity
Designing Web Usability: The Practice of Simplicity
Homepage Usability: 50 Websites Deconstructed
Homepage Usability: 50 Websites Deconstructed
Guarding the next Internet frontier: countering denial of information attacks
Proceedings of the 2002 workshop on New security paradigms
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CHI '04 Extended Abstracts on Human Factors in Computing Systems
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SOUPS '05 Proceedings of the 2005 symposium on Usable privacy and security
Attacking information visualization system usability overloading and deceiving the human
SOUPS '05 Proceedings of the 2005 symposium on Usable privacy and security
A Framework for Countering Denial-of-Information Attacks
IEEE Security and Privacy
Human-Computer Interaction (3rd Edition)
Human-Computer Interaction (3rd Edition)
Designing Interfaces
Anti-Phishing Phil: the design and evaluation of a game that teaches people not to fall for phish
Proceedings of the 3rd symposium on Usable privacy and security
Communications of the ACM
Malicious Interfaces and Personalization's Uninviting Future
IEEE Security and Privacy
The Design of Everyday Things
Benevolent deception in human computer interaction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: design methods, tools, and interaction techniques for eInclusion - Volume Part I
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In an ideal world, interface design is the art and science of helping users accomplish tasks in a timely, efficient, and pleasurable manner. This paper studies the inverse situation, the vast emergence of deliberately constructed malicious interfaces that violate design best practices in order to accomplish goals counter to those of the user. This has become a commonplace occurrence both on and off the desktop, particularly on the web. A primary objective of this paper is to formally define this problem, including construction of a taxonomy of malicious interface techniques and a preliminary analysis of their impact on users. Findings are presented that gauge the self-reported tolerance and expectation levels of users with regard to malicious interfaces as well as the effectiveness and ease of use of existing countermeasures. A second objective of this paper is to increase awareness, dialogue, and research in a domain that we consider largely unexplored but critical to future usability of the WWW. Our results were accomplished through significant compilation of malicious interface techniques based on review of thousands of web sites and by conducting three surveys. Ultimately, this paper concludes that malicious interfaces are a ubiquitous problem that demands intervention by the security and human computer interaction communities in order to reduce the negative impact on the global user population.