Context-aware notification for mobile police officers

  • Authors:
  • Jan Willem Streefkerk;Myra van Esch-Bussemakers;Mark Neerincx

  • Affiliations:
  • TNO Human Factors, Soesterberg, The Netherlands;TNO Human Factors, Soesterberg, The Netherlands;TNO Human Factors, Soesterberg, The Netherlands

  • Venue:
  • EPCE'07 Proceedings of the 7th international conference on Engineering psychology and cognitive ergonomics
  • Year:
  • 2007

Quantified Score

Hi-index 0.00

Visualization

Abstract

To minimize unwanted interruption and information overload during surveillance, mobile police officers need to be supported by a mobile, context-aware notification system. This system adapts message presentation to message priority and context of use. A prototype is designed and evaluated in a simulated surveillance task, requiring users to attend to videos while handling messages on a mobile device. Adaptive notification led to better performance and less intrusive messages than non-adaptive notification, especially in high workload situations. Subjective judgments showed a positive user experience with the adaptive notification system. These empirical findings are used to improve the design of mobile notification support systems for police officers.