IT and changing professional identity: micro-studies and macro-theory
Journal of the American Society for Information Science
Members' Identification with Multiple-Identity Organizations
Organization Science
Performing catharsis: The use of online discussion forums in organizational change
Information and Organization
Metaphors for social relationships in 3d virtual worlds
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Identity ambiguity and the promises and practices of hybrid e-HRM project teams
The Journal of Strategic Information Systems
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Drawing on ideas from identity control theory and coping theory and on a diverse range of social psychology literature, we propose an integrative theoretical framework that unpacks and traces the processes by which information technology comes to affect users' identity. We define four types of strategies (acting on the situation, adjusting the self, cathartic practices and distancing) through which people cope with technological challenges to the self. We suggest that these strategies may lead to four individual-level outcomes, namely reinforced identity, redefined identity, ambivalent identity and anti-identity. The model is provided with a preliminary support through reference to real life situations, carefully selected from extant empirical IS enquiries.