Cultivating Communities of Practice: A Guide to Managing Knowledge
Cultivating Communities of Practice: A Guide to Managing Knowledge
ECAL '01 Proceedings of the 6th European Conference on Advances in Artificial Life
The Impact of Information Technology on Coordination: Evidence From the B-2
Organization Science
Knowledge and Organization: A Social-Practice Perspective
Organization Science
Process Management
Redesigning Human Systems
Cultural Conflict and Merger Failure: An Experimental Approach
Management Science
The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts
The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts
Organizing and the Process of Sensemaking
Organization Science
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Misunderstandings between business and IT resulting from the so-called communication gap are a well-known challenge for the IS field. Based on the concept of joint attention developed in cognitive research this gap can possibly be bridged by boundary spanners acting as knowledge brokers and translators between the different communities of business users and IT experts. To provide a first understanding of those interfaces we present the results of expert interviews describing the development and role of boundary spanners in the corporate context. To arrive at a more detailed view of their abilities and characteristics we tested their skill profile using a skill set based on the EUCIP (European Certification of Informatics Professionals). We come up with 25 common skills of both participants important for the interface function between business and IT.