Synchronous remote usability testing: a new approach facilitated by virtual worlds
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Discourse Variations Between Usability Tests and Usability Reports
Journal of Usability Studies
Do usability evaluators do what we think usability evaluators do?
Communication Design Quarterly Review
my2cents: enabling research on consumer-product interaction
Personal and Ubiquitous Computing
Content as conversation in government websites
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV
A usability evaluation of medical software at an expert conference setting
Computer Methods and Programs in Biomedicine
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It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens. In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out an approach to usability testing that anyone can easily apply to their own web site, application, or other product. (As he said in Don't Make Me Think, "It's not rocket surgery".)In this new book, Steve explains how to: Test any design, from a sketch on a napkin to a fully-functioning web site or applicationKeep your focus on finding the most important problems (because no one has the time or resources to fix them all)Fix the problems that you find, using his "The least you can do" approachBy paring the process of testing and fixing products down to its essentials (A morning a month, that's all we ask ), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. Rocket Surgery Made Easy adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made Don't Make Me Think so popular.