Why should i trust in a virtual community member?

Authors:
Juan Pablo Soto;Aurora Vizcaíno;Javier Portillo-Rodríguez;Mario Piattini
Affiliations:
Alarcos Research Group, Escuela Superior de Informática, Information Systems and Technologies Department, Indra-UCLM Research and Development Institute, University of Castilla-La Mancha, Ciud ...;Alarcos Research Group, Escuela Superior de Informática, Information Systems and Technologies Department, Indra-UCLM Research and Development Institute, University of Castilla-La Mancha, Ciud ...;Alarcos Research Group, Escuela Superior de Informática, Information Systems and Technologies Department, Indra-UCLM Research and Development Institute, University of Castilla-La Mancha, Ciud ...;Alarcos Research Group, Escuela Superior de Informática, Information Systems and Technologies Department, Indra-UCLM Research and Development Institute, University of Castilla-La Mancha, Ciud ...
Venue:
CRIWG'09 Proceedings of the 15th international conference on Groupware: design, implementation, and use
Year:
2009

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Abstract

A huge amount of virtual communities focusing on different topics currently exist. In this paper we centre on those virtual communities in which people share knowledge and experience. However, the level of knowledge shared may decrease when there is no face to face communication and when members do not have the chance to meet each other personally. In order to reduce this problem we propose a trust model with which to help community members decide whether another person is trustworthy or otherwise.