Mixed-focus collaboration without compromising individual or group work

  • Authors:
  • Prasun Dewan;Puneet Agarwal;Gautam Shroff;Rajesh Hegde

  • Affiliations:
  • University of North Carolina, Chapel Hill, NC, USA;Tata Consultancy Services, Delhi, India;Tata Consultancy Services, Delhi, India;Microsoft , Redmond, WA, USA

  • Venue:
  • Proceedings of the 2nd ACM SIGCHI symposium on Engineering interactive computing systems
  • Year:
  • 2010

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Abstract

In mixed-focus collaboration, users "continuously" switch between "individual" and "group" work. We have developed a new two-person interaction mechanism, coupled tele-desktops, that is, arguably, not biased towards individual or group work. We evaluate this mechanism, and the general idea of mixed-focus collaboration, using a new quantitative framework consisting of (a) a set of precisely-defined coupling modes determining the extent of individual and group work, and (b) the times spent in, durations of, and number of transitions among these modes. We describe a new visualization scheme for compactly displaying these metrics in an individual collaborative session. We use this framework to characterize about forty six person hours of use of coupled tele-desktops, most of which involved collaborative use of a UI builder. Our results include (a) quantitative motivation for coupled tele-desktops, and (b) several new quantitative observations, and quantification of several earlier qualitative observations regarding mixed-focus collaboration.