Cultural influences in collaborative information sharing and organization

Authors:
Ravi K. Vatrapu;Daniel D. Suthers
Affiliations:
Copenhagen Business School, Frederiksberg, Denmark;University of Hawaii at Manoa, Honolulu, HI, USA
Venue:
Proceedings of the 3rd international conference on Intercultural collaboration
Year:
2010

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Abstract

This paper provides an extended analysis of cultural influences on information sharing and organization first reported in [44, 47]. The basic premise of the research reported in this paper is that appropriation of socio-technical affordances and technological intersubjectivity vary along cultural dimensions. To empirically evaluate this premise, an experimental study was conducted with three independent groups of dyads from similar or different cultures (American-American, American-Chinese, and Chinese-Chinese) doing collaborative problem-solving in a knowledge-mapping environment. Participants interacted through an asynchronous computer interface providing multiple tools for interaction (diagrammatic workspace, embedded notes, threaded discussion). Results showed that American participants in the American-American intra-cultural computer supported collaboration condition were more likely to discuss strategies for information sharing and information organization than participants in the Chinese-Chinese intra-cultural condition. Implications for research and practice of computer supported intercultural collaboration are discussed.