Information technology and dataveillance
Communications of the ACM
The End of Privacy: How Total Surveillance Is Becoming a Reality
The End of Privacy: How Total Surveillance Is Becoming a Reality
Privacy by Design - Principles of Privacy-Aware Ubiquitous Systems
UbiComp '01 Proceedings of the 3rd international conference on Ubiquitous Computing
RFID: is this game of tag fair play?
Communications of the ACM - Multimodal interfaces that flex, adapt, and persist
Consumer perceptions of privacy, security and trust in ubiquitous commerce
Personal and Ubiquitous Computing
RFID Privacy: An Overview of Problems and Proposed Solutions
IEEE Security and Privacy
RFID and the perception of control: the consumer's view
Communications of the ACM - Special issue: RFID
What does RFID do for the consumer?
Communications of the ACM - Special issue: RFID
The Pros and Cons of RFID in Supply Chain Management
ICMB '05 Proceedings of the International Conference on Mobile Business
Proceedings of the 7th international conference on Human computer interaction with mobile devices & services
Security and Privacy Issues in E-passports
SECURECOMM '05 Proceedings of the First International Conference on Security and Privacy for Emerging Areas in Communications Networks
Computer
Privacy threats and issues in mobile RFID
ARES '06 Proceedings of the First International Conference on Availability, Reliability and Security
Journal of Theoretical and Applied Electronic Commerce Research
An empirical investigation of concerns of everyday tracking and recording technologies
UbiComp '08 Proceedings of the 10th international conference on Ubiquitous computing
Privacy, Value and Control Issues in Four Mobile Business Applications
ICMB '08 Proceedings of the 2008 7th International Conference on Mobile Business
Privacy debate centers on radio frequency identification
IEEE Security and Privacy
ICCL'12 Proceedings of the Third international conference on Computational Logistics
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Privacy concerns have, at least in part, impeded the adoption of radio frequency identification (RFID) in retail. The adoption of other automatic identification (auto-ID) applications shows that consumers often are willing to trade their privacy or their control of personal information against some value afforded by the application. In this paper, the interplay between privacy, value, and control is examined through a literature survey of four auto-ID applications: mobile phone, electronic toll collection, e-passports, and loyalty programs. The consumer value proposition for the use of RFID in retail is investigated through an online survey exploring end-user perceptions. The results of the survey are: 1) the customer value proposition has not been communicated well to customers; 2) privacy concerns are higher than other previously adopted applications despite similar privacy issues; and 3) harmonization of privacy, value, and control is likely to be achieved only after adoption, when customers will be educated through experience with the application.