A role-based access control model and reference implementation within a corporate intranet
ACM Transactions on Information and System Security (TISSEC) - Special issue on role-based access control
The ARBAC97 model for role-based administration of roles
ACM Transactions on Information and System Security (TISSEC) - Special issue on role-based access control
An empirical investigation of electronic integration in a supply chain relationship
ICIS '99 Proceedings of the 20th international conference on Information Systems
ICIS '97 Proceedings of the eighteenth international conference on Information systems
Role-based authorization constraints specification
ACM Transactions on Information and System Security (TISSEC)
Unchained Value: The New Logic of Digital Business
Unchained Value: The New Logic of Digital Business
Deep Branding on the Internet: Applying Heat and Pressure Online to Ensure a Lasting Brand
Deep Branding on the Internet: Applying Heat and Pressure Online to Ensure a Lasting Brand
E-service: a new paradigm for business in the electronic environment
Communications of the ACM - E-services: a cornucopia of digital offerings ushers in the next Net-based evolution
A composite rbac approach for large, complex organizations
Proceedings of the ninth ACM symposium on Access control models and technologies
The WebSphere application architecture and programming model
IBM Systems Journal
Turning Web Applications into Portlets: Raising the Issues
SAINT '05 Proceedings of the The 2005 Symposium on Applications and the Internet
Enterprise access policy enforcement for applications through hybrid models and XSLT technologies
ICEC '04 Proceedings of the 6th international conference on Electronic commerce
A fine-grained, controllable, user-to-user delegation method in RBAC
Proceedings of the tenth ACM symposium on Access control models and technologies
A delegation framework for federated identity management
Proceedings of the 2005 workshop on Digital identity management
Portlet syndication: Raising variability concerns
ACM Transactions on Internet Technology (TOIT)
Service-oriented architecture: programming model and product architecture
IBM Systems Journal
Model-driven development: the good, the bad, and the ugly
IBM Systems Journal - Model-driven software development
Multilevel models in model-driven engineering, product lines, and metaprogramming
IBM Systems Journal - Model-driven software development
The matrix and beyond: expanding proactive resources for customers
Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries
Computers in Human Behavior
Turning portlets into services: the consumer profile
Proceedings of the 16th international conference on World Wide Web
Feature Oriented Model Driven Development: A Case Study for Portlets
ICSE '07 Proceedings of the 29th international conference on Software Engineering
The Architecture of the Apex Platform, salesforce.com's Platform for Building On-Demand Applications
ICSE COMPANION '07 Companion to the proceedings of the 29th International Conference on Software Engineering
The Architecture of the Apex Platform, salesforce.com's Platform for Building On-Demand Applications
ICSE COMPANION '07 Companion to the proceedings of the 29th International Conference on Software Engineering
An audit trail service to enhance privacy compliance in federated identity management
CASCON '07 Proceedings of the 2007 conference of the center for advanced studies on Collaborative research
Services blueprint: roadmap for execution
Services blueprint: roadmap for execution
Patterns: self-service application solutions using websphere v5.0
Patterns: self-service application solutions using websphere v5.0
Describing access control models as design patterns using roles
Proceedings of the 2006 conference on Pattern languages of programs
Programming Portlets: From JSR 168 to IBM WebSphere Portal Extensions
Programming Portlets: From JSR 168 to IBM WebSphere Portal Extensions
Business process choreography in WebSphere: combining the power of BPEL and J2EE
IBM Systems Journal
WebSphere portal: unified user access to content, applications and services
IBM Systems Journal
Instance-level access control for business-to-business electronic commerce
IBM Systems Journal
Websphere Application Server V7.0 Security Guide
Websphere Application Server V7.0 Security Guide
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Self-service technologies are relied upon by service delivery organizations that make use of their low cost and ubiquity to deliver componentized self-service to worldwide clients. A rolebased portal can be a key technology component for any servicedelivery organization seeking to provide an advanced self-service capability. Portals that have access to information on the client's organization, its contracted services, and the service components provided can be used to manage the parameters of service delivery. Providing the client's management dashboard through self-service portals establishes a foundation that allows a service organization to present its services value chain in terms and subprocesses that are relevant to its clients. Exposing services processes to clients requires a governance layer that ensures consumers of multiple services can manage their service delivery in ways that make the client more efficient. Supporting technologies such as "single sign on," reporting, model-driven tooling, and real-time linkages to services entitlement complete the core technology set that fulfills the end-to-end self-service architecture. In this paper, we provide an overview of the unique self-service requirements for service delivery, followed by an overview of the technologies required to meet those requirements. We also review innovations that enable the creation of the IBM Services Connection, a worldwide deployed service support portal.