Journal of the American Society for Information Science
Computers and Biomedical Research
Browsing is a collaborative process
Information Processing and Management: an International Journal
Collaborative information retrieval: toward a social informatics view of IR interaction
Journal of the American Society for Information Science
The information-seeking practices of engineers: searching for documents as well as for people
Information Processing and Management: an International Journal
Journal of the American Society for Information Science and Technology
Negotiated rhythms of mobile work: time, place, and work schedules
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Collaborative information seeking: A field study of a multidisciplinary patient care team
Information Processing and Management: an International Journal
Information Processing and Management: an International Journal
CoSense: enhancing sensemaking for collaborative web search
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the ACM 2009 international conference on Supporting group work
Collaborative information seeking and retrieval
Annual Review of Information Science and Technology
Collaborative Information Retrieval in an information-intensive domain
Information Processing and Management: an International Journal
Information Processing and Management: an International Journal - Special issue: Formal methods for information retrieval
Editorial: Introduction to the special issue
Information Processing and Management: an International Journal
Understanding the potential for collaborative search technologies in clinical settings
Proceedings of the 3rd international workshop on Collaborative information retrieval
Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium
Hi-index | 0.00 |
Collaborative information seeking is integral to many professional activities. In hospital work, the medication process encompasses continual seeking for information and collaborative grounding of information. This study investigates breakdowns in collaborative information seeking through analyses of the use of the electronic medication record adopted in a Danish healthcare region and of the reports of 5years of medication incidents at Danish hospitals. The results show that breakdowns in collaborative information seeking is a major source of medication incidents, that most of these breakdowns are breakdowns in collaborative grounding rather than information seeking, that the medication incidents mainly concern breakdowns in the use of records as opposed to oral communication, that the breakdowns span multiple degrees of separation between clinicians, and that the electronic medication record has introduced risks of new kinds of breakdown in collaborative information seeking. In working to prevent and recover from breakdowns in the seeking and sharing of information a focus on collaborative information seeking will point toward collaborative, organizational, and systemic reasons for breakdown and areas for improvement, rather than toward individual error.