Ranking quality factors for measuring web service quality

Authors:
Fawaz A. AL Zaghoul;Ayman J. AL Nsour;Osama M. A. Rababah
Affiliations:
AL_Baha University, Saudi Arabia;AL-Isra Private University, Amman, Jordan;The University Of Jordan, Amman, Jordan
Venue:
Proceedings of the 1st International Conference on Intelligent Semantic Web-Services and Applications
Year:
2010

Citing 3
Cited 0

Model-driven design and development of semantic Web service applications

ACM Transactions on Internet Technology (TOIT)
Beginning PHP and MySQL E-Commerce: From Novice to Professional, Second Edition (Beginners / Beginning Guide)

Beginning PHP and MySQL E-Commerce: From Novice to Professional, Second Edition (Beginners / Beginning Guide)
A Benchmarking-Based Requirement Analysis Methodology for Improving Web Sites

International Journal of Electronic Commerce

Quantified Score

Hi-index	0.00

Visualization

Abstract

In the emerging electronic environment, knowing how to measure Web service quality is of great importance. To attain the desired quality of Website services, it is necessary to produce a framework that enables evaluation of a web service quality. This paper defines and categorizes the quality factors for measuring web service quality. Moreover, the paper includes a framework to establish quality factors in terms of attributes, in addition to their level of importance based on the opinion of highly-skilled professionals. The primary goals are identifying, qualifying, categorizing and ranking these factors. These factors would be used to give indications for the improvement of the web services quality.