Referral Web: combining social networks and collaborative filtering
Communications of the ACM
Metagraphs in workflow support systems
Decision Support Systems - Special issue on decision support technologies for complex and open organizations
A market-based allocation mechanism for the DiffServ framework
Decision Support Systems
Managing Workflow Authorization Constraints through Active Database Technology
Information Systems Frontiers
Social Networks: From the Web to the Enterprise
IEEE Internet Computing
A Dynamic Matching and Scheduling Algorithm for Heterogeneous Computing Systems
HCW '98 Proceedings of the Seventh Heterogeneous Computing Workshop
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 1 - Volume 1
The link prediction problem for social networks
CIKM '03 Proceedings of the twelfth international conference on Information and knowledge management
A model of dynamic resource allocation in workflow systems
ADC '04 Proceedings of the 15th Australasian database conference - Volume 27
Congestion based resource sharing in multi-service networks
Decision Support Systems
IEEE Transactions on Knowledge and Data Engineering
Dynamic Work Distribution in Workflow Management Systems: How to Balance Quality and Performance
Journal of Management Information Systems
Design science in information systems research
MIS Quarterly
Network sampling and classification: An investigation of network model representations
Decision Support Systems
A social network-empowered research analytics framework for project selection
Decision Support Systems
A local social network approach for research management
Decision Support Systems
A decision framework for optimisation of business processes aligned with business goals
International Journal of Business Information Systems
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The primary contribution of this work is a methodology that serves as a decision support tool to create teams of human actors within an organization to perform workflows, based on optimizing social network (SN) measures of choice, such as group or team cohesiveness. Past literature shows that the constituent activities of the workflows will be performed with greater efficiency and/or effectiveness if the workgroup of actors is optimized along an SN measure such as group cohesiveness. The major contribution here is the creation and implementation of a formal generalized methodology we call AWSM (Allocation of Workflows with Social Network Metrics) that incorporates ideas from two diverse fields: social network theory and workflow modeling, and allows optimization of work groups along any SN metric. In order to implement this model we present newly created algorithms to structure and represent the problem so that standard integer programming solvers can be utilized to solve it. We also present a performance analysis of the AWSM methodology and empirically test its feasibility for solving real world sized problems.