A model of dynamic resource allocation in workflow systems

  • Authors:
  • Guido Governatori;Antonino Rotolo;Shazia Sadiq

  • Affiliations:
  • The University of Queensland, Brisbane, QLD, Australia;CIRSFID, University of Bologna, Bologna, Italy;The University of Queensland, Brisbane, QLD, Australia

  • Venue:
  • ADC '04 Proceedings of the 15th Australasian database conference - Volume 27
  • Year:
  • 2004

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Abstract

Current collaborative work environments are characterized by dynamically changing organizational structures. Although there have been several efforts to refine work distribution, especially in workflow management, most literature assumes a static database approach which captures organizational roles, groups and hierarchies and implements a dynamic roles based agent assignment protocol. However, in practice only partial information may be available for organizational models, and in turn a large number of exceptions may emerge at the time of work assignment. In this paper we present an organizational model based on a policy based normative system. The model is based on a combination of an intensional logic of agency and a flexible, but computationally feasible, non-monotonic formalism (Defeasible Logic). Although this paper focuses on the model specification, the proposed approach to modelling agent societies provides a means of reasoning with partial and unpredictable information as is typical of organizational agents in workflow systems.