Empathic communities: reaching out across the Web
interactions
Domain-specific search strategies for the effective retrieval of healthcare and shopping information
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Issues of context in information retrieval (IR): an introduction to the special issue
Information Processing and Management: an International Journal - Issues of context in information retrieval
Understanding user goals in web search
Proceedings of the 13th international conference on World Wide Web
Toward wellness: women seeking health information
Journal of the American Society for Information Science and Technology - Part I: Information seeking research
ACM Transactions on Computer-Human Interaction (TOCHI)
The Turn: Integration of Information Seeking and Retrieval in Context (The Information Retrieval Series)
Measuring online information seeking context, Part 1: Background and method
Journal of the American Society for Information Science and Technology
Predicting information seeker satisfaction in community question answering
Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
How medical expertise influences web search interaction
Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
MedSearch: a specialized search engine for medical information retrieval
Proceedings of the 17th ACM conference on Information and knowledge management
Characterizing health-related community question answering
ECIR'13 Proceedings of the 35th European conference on Advances in Information Retrieval
A user term visualization analysis based on a social question and answer log
Information Processing and Management: an International Journal
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The existing research on consumer health information searching has focused on types of information that users need concerning a particular disease and their querying behavior in general search engines. The context of health information searching, such as people's goals, motivations, and emotions, has received comparatively little attention. Given the significant impact of context on the result of information searching, this study sets out to explore contextual factors of consumer health information searching by analyzing health-related questions that people posted on Yahoo Answers, a social Q&A site. Particularly, we looked at the following factors: linguistic features of the questions that users formulated, their motivations for asking the questions, the time when the questions were asked, and their cognitive representations of the problem space. The results could improve our understanding of consumer health information searching and provide implications for the design of general-purpose health information search engines and consumer health information systems.