How reliable are the results of large-scale information retrieval experiments?
Proceedings of the 21st annual international ACM SIGIR conference on Research and development in information retrieval
Fast training of support vector machines using sequential minimal optimization
Advances in kernel methods
Information retrieval on the web
ACM Computing Surveys (CSUR)
The Philosophy of Information Retrieval Evaluation
CLEF '01 Revised Papers from the Second Workshop of the Cross-Language Evaluation Forum on Evaluation of Cross-Language Information Retrieval Systems
Understanding user goals in web search
Proceedings of the 13th international conference on World Wide Web
Finding similar questions in large question and answer archives
Proceedings of the 14th ACM international conference on Information and knowledge management
An analysis of the AskMSR question-answering system
EMNLP '02 Proceedings of the ACL-02 conference on Empirical methods in natural language processing - Volume 10
Learning user interaction models for predicting web search result preferences
SIGIR '06 Proceedings of the 29th annual international ACM SIGIR conference on Research and development in information retrieval
A framework to predict the quality of answers with non-textual features
SIGIR '06 Proceedings of the 29th annual international ACM SIGIR conference on Research and development in information retrieval
Methods for automatically evaluating answers to complex questions
Information Retrieval
Data Mining: Practical Machine Learning Tools and Techniques, Second Edition (Morgan Kaufmann Series in Data Management Systems)
Evaluating the accuracy of implicit feedback from clicks and query reformulations in Web search
ACM Transactions on Information Systems (TOIS)
Investigating behavioral variability in web search
Proceedings of the 16th international conference on World Wide Web
Internet-scale collection of human-reviewed data
Proceedings of the 16th international conference on World Wide Web
Answering Clinical Questions with Knowledge-Based and Statistical Techniques
Computational Linguistics
Studying the use of popular destinations to enhance web search interaction
SIGIR '07 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
Deconstructing nuggets: the stability and reliability of complex question answering evaluation
SIGIR '07 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
Intra-assessor consistency in question answering
SIGIR '07 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
Finding high-quality content in social media
WSDM '08 Proceedings of the 2008 International Conference on Web Search and Data Mining
Improved use of continuous attributes in C4.5
Journal of Artificial Intelligence Research
Models of searching and browsing: languages, studies, and applications
IJCAI'07 Proceedings of the 20th international joint conference on Artifical intelligence
Modeling information-seeker satisfaction in community question answering
ACM Transactions on Knowledge Discovery from Data (TKDD)
Facts or friends?: distinguishing informational and conversational questions in social Q&A sites
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Exploiting Surface Features for the Prediction of Podcast Preference
ECIR '09 Proceedings of the 31th European Conference on IR Research on Advances in Information Retrieval
HLT-Short '08 Proceedings of the 46th Annual Meeting of the Association for Computational Linguistics on Human Language Technologies: Short Papers
Designing incentives for online question and answer forums
Proceedings of the 10th ACM conference on Electronic commerce
Ranking community answers by modeling question-answer relationships via analogical reasoning
Proceedings of the 32nd international ACM SIGIR conference on Research and development in information retrieval
Learning to recommend questions based on user ratings
Proceedings of the 18th ACM conference on Information and knowledge management
Socializing or knowledge sharing?: characterizing social intent in community question answering
Proceedings of the 18th ACM conference on Information and knowledge management
Using negative voting to diversify answers in non-factoid question answering
Proceedings of the 18th ACM conference on Information and knowledge management
Proceedings of the 19th international conference on World wide web
Evaluating and predicting answer quality in community QA
Proceedings of the 33rd international ACM SIGIR conference on Research and development in information retrieval
Exploring web browsing context for collaborative question answering
Proceedings of the third symposium on Information interaction in context
Identifying new categories in community question answering archives: a topic modeling approach
CIKM '10 Proceedings of the 19th ACM international conference on Information and knowledge management
Proceedings of the 1st ACM International Health Informatics Symposium
QuestionHolic: Hot topic discovery and trend analysis in community question answering systems
Expert Systems with Applications: An International Journal
Versatile question answering systems: seeing in synthesis
International Journal of Intelligent Information and Database Systems
Supporting synchronous social q&a throughout the question lifecycle
Proceedings of the 20th international conference on World wide web
A case for query by image and text content: searching computer help using screenshots and keywords
Proceedings of the 20th international conference on World wide web
Improving question recommendation by exploiting information need
HLT '11 Proceedings of the 49th Annual Meeting of the Association for Computational Linguistics: Human Language Technologies - Volume 1
Predicting web searcher satisfaction with existing community-based answers
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Competition-based user expertise score estimation
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Formulating effective questions for community-based question answering
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Designing consumer health information systems: what do user-generated questions tell us?
FAC'11 Proceedings of the 6th international conference on Foundations of augmented cognition: directing the future of adaptive systems
Towards expert finding by leveraging relevant categories in authority ranking
Proceedings of the 20th ACM international conference on Information and knowledge management
Tie strength in question & answer on social network sites
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Information Processing and Management: an International Journal
Deconstructing interaction dynamics in knowledge sharing communities
SBP'10 Proceedings of the Third international conference on Social Computing, Behavioral Modeling, and Prediction
Answer diversification for complex question answering on the web
PAKDD'10 Proceedings of the 14th Pacific-Asia conference on Advances in Knowledge Discovery and Data Mining - Volume Part I
ACM Transactions on Information Systems (TOIS)
Analyzing and predicting question quality in community question answering services
Proceedings of the 21st international conference companion on World Wide Web
A classification-based approach to question routing in community question answering
Proceedings of the 21st international conference companion on World Wide Web
Using concept-level random walk model and global inference algorithm for answer summarization
AIRS'11 Proceedings of the 7th Asia conference on Information Retrieval Technology
Proceedings of the 18th ACM SIGKDD international conference on Knowledge discovery and data mining
Social Q&A and virtual reference—comparing apples and oranges with the help of experts and users
Journal of the American Society for Information Science and Technology
Community answer summarization for multi-sentence question with group L1 regularization
ACL '12 Proceedings of the 50th Annual Meeting of the Association for Computational Linguistics: Long Papers - Volume 1
Collective intelligence in the online social network of yahoo!answers and its implications
Proceedings of the 21st ACM international conference on Information and knowledge management
Have you done anything like that?: predicting performance using inter-category reputation
Proceedings of the sixth ACM international conference on Web search and data mining
Identification of useful user comments in social media: a case study on flickr commons
Proceedings of the 13th ACM/IEEE-CS joint conference on Digital libraries
Clarifications and question specificity in synchronous social Q&A
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Routing questions for collaborative answering in community question answering
Proceedings of the 2013 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining
Proceedings of the 2013 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining
Evolutionary optimization for ranking how-to questions based on user-generated contents
Expert Systems with Applications: An International Journal
Finding similar questions with categorization information and dependency syntactic tree
WAIM'13 Proceedings of the 14th international conference on Web-Age Information Management
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Trust, but verify: predicting contribution quality for knowledge base construction and curation
Proceedings of the 7th ACM international conference on Web search and data mining
Hi-index | 0.00 |
Question answering communities such as Naver and Yahoo! Answers have emerged as popular, and often effective, means of information seeking on the web. By posting questions for other participants to answer, information seekers can obtain specific answers to their questions. Users of popular portals such as Yahoo! Answers already have submitted millions of questions and received hundreds of millions of answers from other participants. However, it may also take hours --and sometime days-- until a satisfactory answer is posted. In this paper we introduce the problem of predicting information seeker satisfaction in collaborative question answering communities, where we attempt to predict whether a question author will be satisfied with the answers submitted by the community participants. We present a general prediction model, and develop a variety of content, structure, and community-focused features for this task. Our experimental results, obtained from a largescale evaluation over thousands of real questions and user ratings, demonstrate the feasibility of modeling and predicting asker satisfaction. We complement our results with a thorough investigation of the interactions and information seeking patterns in question answering communities that correlate with information seeker satisfaction. Our models and predictions could be useful for a variety of applications such as user intent inference, answer ranking, interface design, and query suggestion and routing.