User interface directions for the Web
Communications of the ACM
SIGIR '02 Proceedings of the 25th annual international ACM SIGIR conference on Research and development in information retrieval
Cumulated gain-based evaluation of IR techniques
ACM Transactions on Information Systems (TOIS)
Introduction to Stochastic Search and Optimization
Introduction to Stochastic Search and Optimization
Understanding user goals in web search
Proceedings of the 13th international conference on World Wide Web
Simple BM25 extension to multiple weighted fields
Proceedings of the thirteenth ACM international conference on Information and knowledge management
Proceedings of the 28th annual international ACM SIGIR conference on Research and development in information retrieval
A framework to predict the quality of answers with non-textual features
SIGIR '06 Proceedings of the 29th annual international ACM SIGIR conference on Research and development in information retrieval
XML search: languages, INEX and scoring
ACM SIGMOD Record
How well does result relevance predict session satisfaction?
SIGIR '07 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
SIGIR '07 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
Finding high-quality content in social media
WSDM '08 Proceedings of the 2008 International Conference on Web Search and Data Mining
Predictors of answer quality in online Q&A sites
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Finding the right facts in the crowd: factoid question answering over social media
Proceedings of the 17th international conference on World Wide Web
To personalize or not to personalize: modeling queries with variation in user intent
Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
Retrieval models for question and answer archives
Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
Predicting information seeker satisfaction in community question answering
Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
Overview of the INEX 2007 Book Search track: BookSearch '07
ACM SIGIR Forum
Quality-aware collaborative question answering: methods and evaluation
Proceedings of the Second ACM International Conference on Web Search and Data Mining
Facts or friends?: distinguishing informational and conversational questions in social Q&A sites
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Ranking community answers by modeling question-answer relationships via analogical reasoning
Proceedings of the 32nd international ACM SIGIR conference on Research and development in information retrieval
Question utility: a novel static ranking of question search
AAAI'08 Proceedings of the 23rd national conference on Artificial intelligence - Volume 2
The use of categorization information in language models for question retrieval
Proceedings of the 18th ACM conference on Information and knowledge management
Learning to recommend questions based on user ratings
Proceedings of the 18th ACM conference on Information and knowledge management
Self-presentation and the value of information in Q&A websites
Journal of the American Society for Information Science and Technology
Anatomy of the long tail: ordinary people with extraordinary tastes
Proceedings of the third ACM international conference on Web search and data mining
Beyond DCG: user behavior as a predictor of a successful search
Proceedings of the third ACM international conference on Web search and data mining
The anatomy of an ad: structured indexing and retrieval for sponsored search
Proceedings of the 19th international conference on World wide web
Do you want to take notes?: identifying research missions in Yahoo! search pad
Proceedings of the 19th international conference on World wide web
The anatomy of a large-scale social search engine
Proceedings of the 19th international conference on World wide web
Predicting searcher frustration
Proceedings of the 33rd international ACM SIGIR conference on Research and development in information retrieval
Active learning for ranking through expected loss optimization
Proceedings of the 33rd international ACM SIGIR conference on Research and development in information retrieval
Evaluating and predicting answer quality in community QA
Proceedings of the 33rd international ACM SIGIR conference on Research and development in information retrieval
HLT '10 Human Language Technologies: The 2010 Annual Conference of the North American Chapter of the Association for Computational Linguistics
Exploiting user profile information for answer ranking in cQA
Proceedings of the 21st international conference companion on World Wide Web
A classification-based approach to question routing in community question answering
Proceedings of the 21st international conference companion on World Wide Web
Proceedings of the 18th ACM SIGKDD international conference on Knowledge discovery and data mining
When web search fails, searchers become askers: understanding the transition
SIGIR '12 Proceedings of the 35th international ACM SIGIR conference on Research and development in information retrieval
Question routing in community based QA: incorporating answer quality and answer content
Proceedings of the ACM SIGKDD Workshop on Mining Data Semantics
Social Q&A and virtual reference—comparing apples and oranges with the help of experts and users
Journal of the American Society for Information Science and Technology
Social media question asking workshop
Proceedings of the 2013 conference on Computer supported cooperative work companion
Characterizing health-related community question answering
ECIR'13 Proceedings of the 35th European conference on Advances in Information Retrieval
From query to question in one click: suggesting synthetic questions to searchers
Proceedings of the 22nd international conference on World Wide Web
Proceedings of the 2013 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining
Improving search relevance for short queries in community question answering
Proceedings of the 7th ACM international conference on Web search and data mining
| Hi-index | 0.00 |
Community-based Question Answering (CQA) sites, such as Yahoo! Answers, Baidu Knows, Naver, and Quora, have been rapidly growing in popularity. The resulting archives of posted answers to questions, in Yahoo! Answers alone, already exceed in size 1 billion, and are aggressively indexed by web search engines. In fact, a large number of search engine users benefit from these archives, by finding existing answers that address their own queries. This scenario poses new challenges and opportunities for both search engines and CQA sites. To this end, we formulate a new problem of predicting the satisfaction of web searchers with CQA answers. We analyze a large number of web searches that result in a visit to a popular CQA site, and identify unique characteristics of searcher satisfaction in this setting, namely, the effects of query clarity, query-to-question match, and answer quality. We then propose and evaluate several approaches to predicting searcher satisfaction that exploit these characteristics. To the best of our knowledge, this is the first attempt to predict and validate the usefulness of CQA archives for external searchers, rather than for the original askers. Our results suggest promising directions for improving and exploiting community question answering services in pursuit of satisfying even more Web search queries.