Differences and similarities in information seeking: children and adults as web users
Information Processing and Management: an International Journal - Issues of context in information retrieval
Language models for hierarchical summarization
Language models for hierarchical summarization
Evaluating implicit measures to improve web search
ACM Transactions on Information Systems (TOIS)
Automatic prediction of frustration
International Journal of Human-Computer Studies
How well does result relevance predict session satisfaction?
SIGIR '07 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
The relationship between IR effectiveness measures and user satisfaction
SIGIR '07 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
Toward an Affect-Sensitive AutoTutor
IEEE Intelligent Systems
A comparison of statistical significance tests for information retrieval evaluation
Proceedings of the sixteenth ACM conference on Conference on information and knowledge management
Understanding help seeking within the context of searching digital libraries
Journal of the American Society for Information Science and Technology
How children search the internet with keyword interfaces
Proceedings of the 8th International Conference on Interaction Design and Children
Models of searching and browsing: languages, studies, and applications
IJCAI'07 Proceedings of the 20th international joint conference on Artifical intelligence
Characterizing and predicting search engine switching behavior
Proceedings of the 18th ACM conference on Information and knowledge management
An implicit feedback approach for interactive information retrieval
Information Processing and Management: an International Journal - Special issue: Formal methods for information retrieval
Beyond DCG: user behavior as a predictor of a successful search
Proceedings of the third ACM international conference on Web search and data mining
Who uses web search for what: and how
Proceedings of the fourth ACM international conference on Web search and data mining
Addressing people's information needs directly in a web search result page
Proceedings of the 20th international conference on World wide web
The economics in interactive information retrieval
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Why searchers switch: understanding and predicting engine switching rationales
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Find it if you can: a game for modeling different types of web search success using interaction data
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Predicting web searcher satisfaction with existing community-based answers
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Detecting success in mobile search from interaction
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Towards user-centric cross-site personalisation
ICWE'11 Proceedings of the 11th international conference on Web engineering
Effects of search success on search engine re-use
Proceedings of the 20th ACM international conference on Information and knowledge management
Proceedings of the 21st international conference on World Wide Web
Children's search roles at home: Implications for designers, researchers, educators, and parents
Journal of the American Society for Information Science and Technology
Do you care if a computer says sorry?: user experience design through affective messages
Proceedings of the Designing Interactive Systems Conference
A semi-supervised approach to modeling web search satisfaction
SIGIR '12 Proceedings of the 35th international ACM SIGIR conference on Research and development in information retrieval
When web search fails, searchers become askers: understanding the transition
SIGIR '12 Proceedings of the 35th international ACM SIGIR conference on Research and development in information retrieval
Usage data in web search: benefits and limitations
SSDBM'12 Proceedings of the 24th international conference on Scientific and Statistical Database Management
Assessing the relationship between context, user preferences, and content in search behaviour
Proceedings of the 5th Ph.D. workshop on Information and knowledge
Leaving so soon?: understanding and predicting web search abandonment rationales
Proceedings of the 21st ACM international conference on Information and knowledge management
Exploring and predicting search task difficulty
Proceedings of the 21st ACM international conference on Information and knowledge management
Predicting web search success with fine-grained interaction data
Proceedings of the 21st ACM international conference on Information and knowledge management
Playing by the rules: mining query associations to predict search performance
Proceedings of the sixth ACM international conference on Web search and data mining
Proceedings of the 5th Annual ACM Web Science Conference
Predicting query reformulation type from user behavior
Proceedings of the 28th Annual ACM Symposium on Applied Computing
Toward self-correcting search engines: using underperforming queries to improve search
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
Search engine switching detection based on user personal preferences and behavior patterns
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
Mining touch interaction data on mobile devices to predict web search result relevance
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
Evaluating and predicting user engagement change with degraded search relevance
Proceedings of the 22nd international conference on World Wide Web
Editorial: Introduction to special issue on human-computer information retrieval
Information Processing and Management: an International Journal
Personalized models of search satisfaction
Proceedings of the 22nd ACM international conference on Conference on information & knowledge management
Beyond clicks: query reformulation as a predictor of search satisfaction
Proceedings of the 22nd ACM international conference on Conference on information & knowledge management
Modeling dwell time to predict click-level satisfaction
Proceedings of the 7th ACM international conference on Web search and data mining
Struggling or exploring?: disambiguating long search sessions
Proceedings of the 7th ACM international conference on Web search and data mining
Discovering common motifs in cursor movement data for improving web search
Proceedings of the 7th ACM international conference on Web search and data mining
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When search engine users have trouble finding information, they may become frustrated, possibly resulting in a bad experience (even if they are ultimately successful). In a user study in which participants were given difficult information seeking tasks, half of all queries submitted resulted in some degree of self-reported frustration. A third of all successful tasks involved at least one instance of frustration. By modeling searcher frustration, search engines can predict the current state of user frustration and decide when to intervene with alternative search strategies to prevent the user from becoming more frustrated, giving up, or switching to another search engine. We present several models to predict frustration using features extracted from query logs and physical sensors. We are able to predict frustration with a mean average precision of 65% from the physical sensors, and 87% from the query log features.