Elements of information theory
Elements of information theory
The effect multiple query representations on information retrieval system performance
SIGIR '93 Proceedings of the 16th annual international ACM SIGIR conference on Research and development in information retrieval
Automatic combination of multiple ranked retrieval systems
SIGIR '94 Proceedings of the 17th annual international ACM SIGIR conference on Research and development in information retrieval
Machine Learning
SIGIR '02 Proceedings of the 25th annual international ACM SIGIR conference on Research and development in information retrieval
Competition between Internet Search Engines
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8 - Volume 8
Evaluating implicit measures to improve web search
ACM Transactions on Information Systems (TOIS)
An analysis of search engine switching behavior using click streams
WWW '05 Special interest tracks and posters of the 14th international conference on World Wide Web
SIGIR '06 Proceedings of the 29th annual international ACM SIGIR conference on Research and development in information retrieval
Web projections: learning from contextual subgraphs of the web
Proceedings of the 16th international conference on World Wide Web
Query performance prediction in web search environments
SIGIR '07 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
Defection detection: predicting search engine switching
Proceedings of the 17th international conference on World Wide Web
Enhancing web search by promoting multiple search engine use
Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
To personalize or not to personalize: modeling queries with variation in user intent
Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
Stream prediction using a generative model based on frequent episodes in event sequences
Proceedings of the 14th ACM SIGKDD international conference on Knowledge discovery and data mining
Understanding the relationship between searchers' queries and information goals
Proceedings of the 17th ACM conference on Information and knowledge management
Models of searching and browsing: languages, studies, and applications
IJCAI'07 Proceedings of the 20th international joint conference on Artifical intelligence
Predicting searcher frustration
Proceedings of the 33rd international ACM SIGIR conference on Research and development in information retrieval
Understanding web browsing behaviors through Weibull analysis of dwell time
Proceedings of the 33rd international ACM SIGIR conference on Research and development in information retrieval
Predicting query performance using query, result, and user interaction features
RIAO '10 Adaptivity, Personalization and Fusion of Heterogeneous Information
Addressing people's information needs directly in a web search result page
Proceedings of the 20th international conference on World wide web
Why searchers switch: understanding and predicting engine switching rationales
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Personalizing web search results by reading level
Proceedings of the 20th ACM international conference on Information and knowledge management
Effects of search success on search engine re-use
Proceedings of the 20th ACM international conference on Information and knowledge management
An analysis of web proxy logs with query distribution pattern approach for search engines
Computer Standards & Interfaces
Modeling long-term search engine usage
UMAP'10 Proceedings of the 18th international conference on User Modeling, Adaptation, and Personalization
When web search fails, searchers become askers: understanding the transition
SIGIR '12 Proceedings of the 35th international ACM SIGIR conference on Research and development in information retrieval
Leaving so soon?: understanding and predicting web search abandonment rationales
Proceedings of the 21st ACM international conference on Information and knowledge management
Exploring and predicting search task difficulty
Proceedings of the 21st ACM international conference on Information and knowledge management
Characterizing web search queries that match very few or no results
Proceedings of the 21st ACM international conference on Information and knowledge management
Session-based query performance prediction
Proceedings of the 21st ACM international conference on Information and knowledge management
Predicting query reformulation type from user behavior
Proceedings of the 28th Annual ACM Symposium on Applied Computing
Toward self-correcting search engines: using underperforming queries to improve search
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
Search engine switching detection based on user personal preferences and behavior patterns
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
Mining touch interaction data on mobile devices to predict web search result relevance
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
A provider-side view of web search response time
Proceedings of the ACM SIGCOMM 2013 conference on SIGCOMM
Personalized models of search satisfaction
Proceedings of the 22nd ACM international conference on Conference on information & knowledge management
Beyond clicks: query reformulation as a predictor of search satisfaction
Proceedings of the 22nd ACM international conference on Conference on information & knowledge management
Slow Search: Information Retrieval without Time Constraints
Proceedings of the Symposium on Human-Computer Interaction and Information Retrieval
Struggling or exploring?: disambiguating long search sessions
Proceedings of the 7th ACM international conference on Web search and data mining
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Search engine switching describes the voluntarily transition from one Web search engine to another. In this paper we present a study of search engine switching behavior that combines large-scale log-based analysis and survey data. We characterize aspects of switching behavior, and develop and evaluate predictive models of switching behavior using features of the active query, the current session, and user search history. Our findings provide insight into the decision-making processes of search engine users and demonstrate the relationship between switching and factors such as dissatisfaction with the quality of the results, the desire for broader topic coverage or verification of encountered information, and user preferences. The findings also reveal sufficient consistency in users' search behavior prior to engine switching to afford accurate prediction of switching events. Predictive models may be useful for search engines who may want to modify the search experience if they can accurately anticipate a switch.