The effect multiple query representations on information retrieval system performance
SIGIR '93 Proceedings of the 16th annual international ACM SIGIR conference on Research and development in information retrieval
Automatic combination of multiple ranked retrieval systems
SIGIR '94 Proceedings of the 17th annual international ACM SIGIR conference on Research and development in information retrieval
SIGIR '02 Proceedings of the 25th annual international ACM SIGIR conference on Research and development in information retrieval
Competition between Internet Search Engines
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8 - Volume 8
Understanding user goals in web search
Proceedings of the 13th international conference on World Wide Web
Evaluating implicit measures to improve web search
ACM Transactions on Information Systems (TOIS)
An analysis of search engine switching behavior using click streams
WWW '05 Special interest tracks and posters of the 14th international conference on World Wide Web
SIGIR '06 Proceedings of the 29th annual international ACM SIGIR conference on Research and development in information retrieval
Pattern Recognition and Machine Learning (Information Science and Statistics)
Pattern Recognition and Machine Learning (Information Science and Statistics)
Web projections: learning from contextual subgraphs of the web
Proceedings of the 16th international conference on World Wide Web
Query performance prediction in web search environments
SIGIR '07 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
Defection detection: predicting search engine switching
Proceedings of the 17th international conference on World Wide Web
Enhancing web search by promoting multiple search engine use
Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
To personalize or not to personalize: modeling queries with variation in user intent
Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
Stream prediction using a generative model based on frequent episodes in event sequences
Proceedings of the 14th ACM SIGKDD international conference on Knowledge discovery and data mining
Characterizing and predicting search engine switching behavior
Proceedings of the 18th ACM conference on Information and knowledge management
Beyond DCG: user behavior as a predictor of a successful search
Proceedings of the third ACM international conference on Web search and data mining
How does search behavior change as search becomes more difficult?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Predicting searcher frustration
Proceedings of the 33rd international ACM SIGIR conference on Research and development in information retrieval
Mining Historic Query Trails to Label Long and Rare Search Engine Queries
ACM Transactions on the Web (TWEB)
Predicting query performance using query, result, and user interaction features
RIAO '10 Adaptivity, Personalization and Fusion of Heterogeneous Information
Modeling long-term search engine usage
UMAP'10 Proceedings of the 18th international conference on User Modeling, Adaptation, and Personalization
Effects of search success on search engine re-use
Proceedings of the 20th ACM international conference on Information and knowledge management
When web search fails, searchers become askers: understanding the transition
SIGIR '12 Proceedings of the 35th international ACM SIGIR conference on Research and development in information retrieval
Proceedings of the 20th ACM international conference on Multimedia
Leaving so soon?: understanding and predicting web search abandonment rationales
Proceedings of the 21st ACM international conference on Information and knowledge management
Predicting web search success with fine-grained interaction data
Proceedings of the 21st ACM international conference on Information and knowledge management
Session-based query performance prediction
Proceedings of the 21st ACM international conference on Information and knowledge management
Playing by the rules: mining query associations to predict search performance
Proceedings of the sixth ACM international conference on Web search and data mining
Intent-Based browse activity segmentation
ECIR'13 Proceedings of the 35th European conference on Advances in Information Retrieval
Predicting query reformulation type from user behavior
Proceedings of the 28th Annual ACM Symposium on Applied Computing
Toward self-correcting search engines: using underperforming queries to improve search
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
Search engine switching detection based on user personal preferences and behavior patterns
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
Captions and biases in diagnostic search
ACM Transactions on the Web (TWEB)
Personalized models of search satisfaction
Proceedings of the 22nd ACM international conference on Conference on information & knowledge management
Factors affecting conditions of trust in participant recruiting and retention: a position paper
Proceedings of the 2013 workshop on Living labs for information retrieval evaluation
Hi-index | 0.00 |
Search engine switching is the voluntary transition between Web search engines. Engine switching can occur for a number of reasons, including user dissatisfaction with search results, a desire for broader topic coverage or verification, user preferences, or even unintentionally. An improved understanding of switching rationales allows search providers to tailor the search experience according to the different causes. In this paper we study the reasons behind search engine switching within a session. We address the challenge of identifying switching rationales by designing and implementing client-side instrumentation to acquire in-situ feedbacks from users. Using this feedback, we investigate in detail the reasons that users switch engines within a session. We also study the relationship between implicit behavioral signals and the switching causes, and develop and evaluate models to predict the reasons for switching. In addition, we collect editorial judgments of switching rationales by third-party judges and show that we can recover switching causes a posteriori. Our findings provide valuable insights into why users switch search engines in a session and demonstrate the relationship between search behavior and switching motivations. The findings also reveal sufficient behavioral consistency to afford accurate prediction of switching rationale, which can be used to dynamically adapt the search experience and derive more accurate competitive metrics.