Augmenting the organizational memory: a field study of answer garden
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Expertise recommender: a flexible recommendation system and architecture
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Project retrospectives: a handbook for team reviews
Project retrospectives: a handbook for team reviews
Supporting social practice learning in NGOs
Proceedings of the hypertext 2008 workshop on Collaboration and collective intelligence
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Knowledge exchange and collaboration in problem solving processes are important factors for learning organizations. Involving practitioners with joint interests in discussions of shared challenges and solutions is an important step in the identification and sharing of good practice. A process facilitating such reflection workshops for practitioners and a tool supporting this process are introduced. The approach is based on computer supported collection of challenges and solution ideas. It uses semantic nets for identifying and connecting practitioners with related interests. First trials show promising results.