Elements of comprehensive assessments of IT infrastructure projects in the Austrian ministry of finance

Authors:
Edward W. N. Bernroider;Stefan Koch;Volker Stix
Affiliations:
Royal Holloway, University of London, Egham, United Kingdom;Bogazici University, Bebek, Istanbul, Turkey;Vienna University of Economics and Business, Vienna, Austria
Venue:
EGOVIS'10 Proceedings of the First international conference on Electronic government and the information systems perspective
Year:
2010

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Abstract

This article strives to support research and practice in the application of decision and valuation models to IT infrastructure projects in public administration. The aim is to present the elements needed to flexibly embrace evaluation structure, management and quantification methods. We sketch how different models can work together in a complementary way laying a robust and comprehensive foundation for an integrated analysis of IT impacts. We present design and assessment results from two major IT projects in the Austrian Ministry of Finance.