Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Evaluating weapon system using fuzzy analytic hierarchy process based on entropy weight
Fuzzy Sets and Systems
Evaluating weapon system by Analytical Hierarchy Process based on fuzzy scales
Fuzzy Sets and Systems
Evaluating weapon systems using fuzzy arithmetic operations
Fuzzy Sets and Systems
The balanced scorecard: a foundation for the strategic management of information systems
Decision Support Systems
Evaluating weapon systems using ranking fuzzy numbers
Fuzzy Sets and Systems
BPM: The Promise and the Challenge
Queue - DSPs
Calibrated fuzzy AHP for current bank account selection
Expert Systems with Applications: An International Journal
Journal of Global Information Management
Planning of business process execution in Business Process Management environments
Information Sciences: an International Journal
Hi-index | 12.05 |
Currently, BPM is considered as the suitable framework for today's process-centric trends and BPM may result in considerable rewards for companies adopting it. For successful BPM initiative, the selection of suitable processes for BPM is very important. However, it is difficult to evaluate systematically and reasonably business processes for enterprises that plan to introduce BPM. This paper describes a web-based business process evaluation model based on BSC and fuzzy AHP for BPM. A web-based business process evaluation system was implemented and it provides impartial and reasonable results to enterprises or concerned persons that have insufficient experience and knowledge about BPM. Thus, this paper demonstrates the applicability of fuzzy AHP and BSC concepts in business process evaluation and selection for BPM, and provides a systemic guidance in the decision-making process.