BPM: The Promise and the Challenge

  • Authors:
  • Laury Verner

  • Affiliations:
  • Proactivity

  • Venue:
  • Queue - DSPs
  • Year:
  • 2004

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Abstract

Over the last decade, businesses and governments have been giving increasing attention to business processes - to their description, automation, and management. This interest grows out of the need to streamline business operations, consolidate organizations, and save costs, reflecting the fact that the process is the basic unit of business value within an organization.