Persuasive Technology: Using Computers to Change What We Think and Do
Persuasive Technology: Using Computers to Change What We Think and Do
CHI '05 Extended Abstracts on Human Factors in Computing Systems
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This study presents solutions for particular problems commuters encounter during the walking phase of their journey in public transport facilities, e.g. the London Underground. Commuters get obstructed or have collisions at bottleneck situations, making their walking inefficient and stressful. The notion presented here is to reinforce existing infrastructures with embedded ambient persuasive technologies (APT) acting as psychological guiding measures (PGM) to enhance pedestrians' situational awareness. The aim is to provide enhanced feedback to change commuters' behaviour to improve the flow and quality of walking. A set of novel analog and digital design interventions has been developed for various bottleneck situations. This study will yield insight into new forms of interactive, dynamic information to support commuters during the walking parts of their journey using PGM, rather than physical components.