The effect of size of personalised menus on user satisfaction

  • Authors:
  • Khalid Al-Omar;Dimitrios Rigas

  • Affiliations:
  • Department of Computing, University of Bradford, Bradford, West Yorkshire, UK;Department of Computing, University of Bradford, Bradford, West Yorkshire, UK

  • Venue:
  • MMACTEE'09 Proceedings of the 11th WSEAS international conference on Mathematical methods and computational techniques in electrical engineering
  • Year:
  • 2009

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Abstract

In this paper we investigate empirically the effects of menu size on the personalisation approaches. Therefore, we investigate empirically the use of different size of five different interactive menu conditions: adaptable, adaptive split, adaptive/adaptable highlighted, adaptive/adaptable minimised and mixed-initiative menus. The aim of the study is to find out the effect of menu sized on the user satisfaction of these five menus. Results shows that in overall, in small menus, the minimised condition was the most preferable one, followed by the adaptable, and highlighted menus. By contrast, the adaptive split and mixed-initiative approach were selected as the most undesirable menus. On the other hand, in large menus, the mixed-initiative condition was the most preferable one, followed by the minimised approach. In contrast, the adaptable menu was the most unwanted menu followed by the adaptive split menu.