Testing Media Richness Theory in the New Media: the Effects of Cues, Feedback, and Task Equivocality
Information Systems Research
In-car gps navigation: engagement with and disengagement from the environment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Multimodal interfaces for automotive applications (MIAA)
Proceedings of the 14th international conference on Intelligent user interfaces
Design space for driver-based automotive user interfaces
Proceedings of the 1st International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Interface-to-face: sharing information with customers in service encounters
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the 2013 conference on Computer supported cooperative work
In-car game design for children: child vs. parent perspective
Proceedings of the 12th International Conference on Interaction Design and Children
Alternatives: exploring the car's design space from an experience-oriented perspective
Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces
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Current in-vehicle information systems (IVIS) are designed for use by a single entity - the driver. In this paper we propose that the benefits of IVIS can increase if we also consider the needs of passengers and their potential contribution as additional information handlers who buffer the driver from information overload. The benefits these "incidental users" of IVIS can reap from having trip-related information shared with them include reduced boredom, increased trust and a sense of inclusion. Drivers' benefits include less distraction caused by questions previously aimed at them as the exclusive owners of the trip-related information, and reduced information load by allowing passengers to actively control selected in-car systems.