Message management systems: concepts, motivations, and strategic effects

Exploring the software engineering component in MIS research

Communications of the ACM

On automated message processing in electronic commerce and work support systems: speech act theory and expressive felicity

ACM Transactions on Information Systems (TOIS)

Formal aspects of electronic commerce: research issues and challenges

International Journal of Electronic Commerce - Special issue: Systems for computer-mediated digital commerce

Formal language for business communication: sketch of a basic theory

International Journal of Electronic Commerce - Special issue: Formal aspects of digital commerce

Information Technology Standards Choices and Industry Structure Outcomes: The Case of the U.S. Home Mortgage Industry

Journal of Management Information Systems

KQML and FLBC: Contrasting Agent Communication Languages

International Journal of Electronic Commerce